Top-ups, data & validity
Your plan has two limits — a data allowance and a validity period — and they behave differently. This page explains when each starts counting, what happens when you hit one of them, and how to keep browsing without installing anything new.
Questions & answers
When does my plan activate?
Most plans activate when the eSIM first connects to a network at the destination — not at purchase and not at installation. Validity (for example 30 days) counts from that first connection. Some plans activate on purchase instead; the activation type is shown on the plan card and in your order details.
I'm running out of data — how do I top up?
Sign in to your account, open the eSIM and tap Top up: the extra data is added to the same eSIM automatically, with no new QR to scan. Top-ups are available while the plan is still valid and for the same destination, and they usually extend the validity period too.
My plan expired — can I still top it up?
No — a plan expires when its validity period ends, regardless of remaining data, and an expired eSIM can't be topped up. Buy a new plan for your destination instead; you can install it on the same phone. Once the trip is over, it's safe to delete the expired eSIM.
Can I share data with a hotspot?
Yes — tethering and personal hotspots are allowed on VamosData plans. Make sure the VamosData line is selected for mobile data, then enable the hotspot in your settings. Shared devices consume your allowance like any other use, so keep an eye on remaining data if you're streaming.
How do I make sure data uses the VamosData line?
Set the VamosData line as your mobile-data line and turn its Data Roaming ON; keep calls and SMS on your home SIM, with your home line's data roaming OFF. On iPhone, also turn OFF 'Allow Mobile Data Switching' so the phone can't silently fall back to your home line and cause roaming charges.
How do I check how much data I have left?
Your account dashboard shows each eSIM's remaining data and days of validity. We also email you automatically when you've used about 80% of your data and again shortly before the plan expires, so you can top up before running out.
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